Download 'managing poor performance' ebook 


Executive summary

A single poor performer can reduce overall team performance by up to 40% - that equates to thousands, perhaps millions, of dollars in lost productivity – directly through low output and poor quality and indirectly through wasted time, low morale and turnover of good quality (but frustrated) employees.

That makes it critical that leaders have the strategies, skills and confidence to respond effectively to underperformance and poor workplace behaviour - yet it remains an area that many managers are reluctant to deal with.

This e-book will provide you with the skills and confidence to respond effectively. It will help you understand the true cost of underperformance, identify the reasons it occurs and, most importantly, learn specific strategies and tools for managing poor performance in your team.


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