Did you know...

A single poor performer can reduce overall team performance by up to 40% - 

that equates to thousands, perhaps millions, of dollars in lost productivity – directly through low output and poor quality and indirectly through wasted time, low morale and turnover of good quality (but frustrated) employees.

That makes it critical that leaders have the strategies, skills and confidence to respond effectively to underperformance and poor workplace behaviour - yet it remains an area that many managers are reluctant to deal with.

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Our Managing Poor Performance e-book will provide you with the skills and confidence to respond effectively.
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The content will help you understand the true cost of under performance, identify the reasons it occurs
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Most importantly, you will learn specific strategies and tools for managing poor performance in your team.

What are some of the REAL LEARNING topics are covered in our eBook?

 

Understanding Poor Performance

  • The difference between poor performance and under performance 
  • The difference between managing workplace performance versus workplace behaviour
  • The cost of under performance

Reasons for Under Performance

  • Leadership
  • The Gap Analysis Model
  • Recruitment 

Strategies to respond to under performance

  • Match your solution to your problem
  • Leadership style
  • Awkward discussions
  • The fallacy of treading lightly - what happens when a manager doesn't act 
  • Never make someone comfortable with under performance 
  • The "two uncomfortables", the three outcomes - and the one you won't accept 
  • the rule of two reasonables 
  • Resolve at the lowest level possible - but know when to escalate
  • Don't be held to ransom
  • A final word. They chose the game.

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Get your free ebook here